Job Overview: A top level technical contributor with advanced technical and professional skills who, under general direction, independently leads the design of server architecture to include hardware platforms, services, and operation systems. Acts as the key advisor to IFS management on new directions of server hardware/software environment. Analyzes current enterprise resources and makes recommendations for capacity planning and performance tuning. Acts as technical advisor to Business Units in the development of business solutions. Provides 3rd level support for the Windows environment. Evaluates, and tests hardware, operating systems and services and makes recommendations on new systems/upgrades and their impact on existing system configurations. Independently researches and resolves technical problems of the highest complexity. Documents standards, implementation procedures, and troubleshooting processes. May act as project manager on projects of high complexity. Perform other duties as assigned. Essential Functions: • Provides technical expertise to the Windows support group in the resolution of problems and implementation of systems and procedures. • Builds and maintains complex server architecture to include hardware platforms, services, and operating systems. • Provides technical expertise to departments in the development of highly complex systems solutions. • Evaluates, tests and makes recommendations on new systems/upgrades to hardware, software and operating systems and their impact on existing system configurations. • Performs security analysis of platforms. Leads the design, development and implementation of security policies. • Assists management in planning and performing cost analysis of Windows designs. • Prepares documentation in support of new technologies, applications, and operating systems. • Manages customer expectations. Keeps the customer aware of the project status and critical issues and risks. Obtains customer sign off at appropriate checkpoints. • Responsible for creating and presenting technical white papers to management and peers. • May be responsible for training, mentoring, directing, and validating the work of less experienced/knowledgeable analysts. • Keeps management well informed on a timely basis of progress, status, and concerns for each assignment. • Effectively communicates ideas and information to peers, management, and customers. • Consistently demonstrates regular, dependable attendance & punctuality. • Creates RFPs to acquire new technology. • Provides 3rd level support for the Windows environment. • Acts as lead on large sized projects of high complexity. • Performs analysis and makes recommendations for capacity planning and performance tuning. • Evaluates and recommends new infrastructure services and troubleshooting tools. • Consistently demonstrates regular, dependable attendance & punctuality. Decision Making: • Determine how and when to escalate issues to senior management must be able to decide when and how to work with internal and external teams, and must be able to decide best solution for technical problems. Qualifications: Education/Experience: • Bachelor Degree and 4 - 6 years of related experience or an equivalent combination of education and experience. • 5 to 8 years of experience in Active Directory. • ADFS or Federation experience is a must. • Proficient with Powershell. • Large enterprise DNS experience is desired. • PKI experience desired. • Azure AD is a plus. Communication Skills: • Excellent written and verbal communication skills. • Ability to read, write, and interpret business and technical documents. Reasoning Ability: • Must be able to work independently with minimal supervision. Physical Demands: • This position involves regular ambulating, sitting, hearing, and talking. • May occasionally involve stooping, kneeling, or crouching. • May involve close vision, color vision, depth perception, and focus adjustment. • Involve use of hands and fingers for typing on keyboard and using a mouse. • May be a need to move or lift items under 10 pounds. Other Skills: • Strong leadership profile and excellent negotiation skills. • Scripting skills desirable. Work Hours: • Ability to work a flexible schedule based on department and company needs. Company Profile: Macy's Inc. is one of the nation's premier retailers. With fiscal 2016 sales of $25.778 billion and approximately 140,000 employees, the company operates more than 700 department stores under the nameplates Macy's and Bloomingdale's, and approximately 125 specialty stores that include Bloomingdale's The Outlet, Bluemercury and Macy's Backstage. Macy's, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com, bloomingdales.com and bluemercury.com. Bloomingdale's stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements. Macy's, Inc. has corporate offices in Cincinnati, Ohio and New York, New York. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. ,
Website : http://www.macys.com
Macy’s, Inc. is one of the nation’s premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates the Macy’s and Bloomingdale’s brands with about 840 department stores in 45 states, the District of Columbia, Guam and Puerto Rico, and the macys.com and bloomingdales.com websites. The company also operates 13 Bloomingdale’s Outlet stores.