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Client Reference Code: 215048About Spectrum Enterprise
Spectrum Enterprise, a part of Charter Communications, is a national provider of scalable, fiber-based technology solutions serving many of America’s largest businesses and communications service providers.
The broad Spectrum Enterprise portfolio includes Internet access, Ethernet access and networks, Voice and TV solutions extending to Managed IT solutions, including Application, Cloud Infrastructure and Managed Hosting Services offered by its affiliate, Navisite. Our industry-leading team of experts work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit enterprise.spectrum.com.
Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems of high complexity. Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.
Major Duties and Responsibilities
Actively and consistently support all efforts to simplify and enhance the customer experience.
Participates in network planning, network architecture design and engineering.
Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
Evaluates new products, performs network problem resolution.
Assists in the development and documentation of technical standards.
Develops and implements approved methods of procedure.
Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement.
Works on projects\/ systems\/issues of medium to high complexity surrounding network planning, configuration and optimization.
Provides escalated tier support across organizations and to third party vendors.
Works on one or more projects as a project team member, occasionally as a project team lead.
Coaches less experienced staff.
Adhere to industry specific local, state, and federal regulations, as applicable.
Knows, understands and follows company policy.
Performs other duties as requested by supervisor.
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use personal computer and software applications
Advanced data networking knowledge (OSI Model, TCP\/IP, Optical Transport)
Ability to work in a team environment
Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Advanced Knowledge in network design, network architecture, protocols and network topology
Advanced knowledge in using ticketing and software tools to support the current operations.
Advanced Knowledge of basic network devices and basic network appliances
Advanced knowledge of network designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Knowledge of Microsoft Office
Bachelor’s Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Related Work Experience
Data network experience 5 Years
Cisco Certified Network Professional (CCNP or CCIP) or Juniper Networks Profession Certification (JNCIP)
Industry and vendor specific certifications and training (MEF, Cisco, Juniper, Alcatel-Lucent, etc.)
May work in Network Lab environment
24X7 Network Operations environment
Occasional travel as requiredJob Code : TWCENW300 Network Engineer III Exempt