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Systems Engineer - Video

Brighton, MI

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Overview Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendorsu2014like Cisco, Avaya, Microsoft, HPE, and Fortinet, for exampleu2014Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provideru2013including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,400 employees based in 27 officesu2013with three Network Operating Centers nationwide. We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the u201cgo to personu201d or the u201csubject matter expertu201d in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and theyu2019ll tell you itu2019s the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether itu2019s assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at ****Facebook, Twitter, and LinkedIn. Responsibilities Position Summary The Video Sales Engineer will provide sales support and project engineering services by assisting with client needs analysis, system design, proposal generation, system drawing creation, developing scope of work and maintaining strategic relationships with CI Partners. Essential Duties and Responsibilities: Responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor. Acting as lead Sales Engineer during the presales process through solution implementation. Providing support to the Sales Team in requirement identification, solution design, and customer presentation for the Audio Visual Project Opportunities. Providing discovery (on-site/remote) support to capture environmental details. Architecting cost effect, reliable, supportable, audio visual designs based on the clientu2019s needs analysis and CIu2019s best practices. Developing detailed Scope of Works for of Audio Visual Projects. Creating and modifying documentation, Scopes of Works (SOW), line drawings (DRW), Bill of Materials (BOM), and Site Survey (SSRV) as required. Interacting in person, by phone, &/or e-mail directly with client management and end-users. Responsible for articulating technology and product positioning to both business and technical users. Identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Demonstrating continued technical education through vendor and/or industry certification achievement. Delivering technology training to Sales and customers as requested.Non-Essential Duties and Responsibilities: Qualifications Bacheloru2019s degree in Computer Science or related field strongly preferred; an equivalent combination of education and relevant work experience required. 5 or more years of experience in the Professional Audio Visual design and integration industry. Prior Project management and/or business leadership experience required. Solid understanding of IP networking, Audio Visual design and implementation, and real time, interactive and archived communications solutions. Expertise in Video Bridging Infrastructure and/or Immersive Solutions. Working knowledge of integrated and non-integrated VC systems. Experience and/or strong working knowledge of multiple videoconferencing platforms. Ability to embrace direction and vision and work effectively within that scope. Strong attention to details, highly organized, and self-motivated. Ability to work in a fast-paced high-end customer focused corporate environment. Effective communication skills (oral and written). Expertise in standard tools, concepts, practices and procedures of the Professional Audio Visual, Video Conferencing and/or Immersive industries. Demonstrate flexibility (e.g., redeployment, off-hour setup requests, etc.) Experience with Microsoft Windows based platform (including Microsoft Word and Excel). Experience with Web-based applications. Excellent organizational skills with the ability to prioritize and multi-task to achieve a high level of project designoutput. Preferred: Programming (AMX, Crestron, Extron) experience. Experience with AutoCAD and or Visio. Experience in provisioning Polycom SoundStructure, BiAMP, and or ClearOne Audio Processors. Vendor specific certifications in Audio Visual Industry (i.e. ICIA CTS, CTS-I, or CTS-D, EAVA, CVE, DMC-E, ACE), Video conferencing and/or Immersive solution certifications.

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